Our Commitment to Your Privacy

At OZ Property Value, we value your trust and are dedicated to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our services, including our website and free property valuation form. We serve clients across Western Sydney, including Blacktown, Parramatta, Liverpool, and Campbelltown, and comply with Australian privacy laws, including the Privacy Act 1988.

1. Information We Collect

We collect information you provide when you request a property valuation, contact us, or interact with our website. This includes:

• Personal Information: Full name, email address, mobile number, and preferred contact methods provided via our valuation form.
• Property Information: Address, property type, usage, appraisal reason, timeline, and price expectations to provide accurate valuations.
• Website Usage Data: IP address, browser type, and pages visited, collected via cookies and analytics tools to improve our services.

2. How We Use Your Information

Your information is used to provide and improve our services, including:

• Processing your free property valuation or appraisal request.
• Communicating with you via your preferred contact method (email, call, or SMS) about your valuation or other services.
• Analyzing market trends in Western Sydney to provide data-driven insights for Blacktown, Parramatta, Liverpool, and Campbelltown.
• Improving our website and services through analytics and user feedback.

3. Data Sharing and Disclosure

We do not share your personal information with third parties except:

• With your consent, such as when coordinating a property appraisal.
• With service providers (e.g., email or analytics providers) who are contractually obligated to protect your data.
• When required by law or to protect our rights and safety.

Your data is never sold or used for marketing purposes without your explicit permission.

4. Data Security

We use industry-standard security measures, including encryption and secure servers, to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Under Australian privacy laws, you have the right to:

• Access and correct your personal information.
• Request deletion of your data, subject to legal obligations.
• Opt out of communications at any time.

To exercise these rights, contact us at info@ozpropertyvalue.com.au or call (02) 8729 7753.

6. Cookies and Tracking

Our website uses cookies to enhance your experience and analyze site performance. You can manage cookie preferences via your browser settings. For more details, contact us or review our Terms and Conditions.

7. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please reach out:

Our team is based at 209 Macquarie St, Liverpool, NSW 2170, serving all of Western Sydney. For more about our services, visit our Contact page.